"To examine how and why diagrams are used in any and all aspects of the software development process of an OSS project, we performed a series of semi-structured interviews with contributors to one particular effort—Ubuntu."
"Our study was divided into two phases. First, we asked participants to complete a questionnaire and provide us with information and materials for discussion. The questionnaire featured questions about participants’ OSS experience, project participation, their roles in each project, and basic demographics. We also asked participants to share diagrams they had created, modified or used as part of their work on Ubuntu. In the second phase of the study, we conducted semi-structured interviews with participants."
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